Conflict is part of life there is no getting away from it and I had my fair share under my tyrant Boss, he was crazy and at the time I could have done with a bit of 'sound' advice. If you do not manage conflict effectively it will crush your confidence and self esteem. So here are some thoughts:
Aim to deal with conflict in a calm and collective way.
Remember your focus should be about ‘resolution’ it should not be about winners and losers.
When trying to resolve conflict know what you want to get out of it. Do not be too ambitious, your expectations and needs may be entirely different to the expectations and needs of the other person's.
Use positive communication, negative dialogue will do nothing to help your situation.
If you are feeling anxious about confronting the issue, talk to someone you can trust. Find a good ‘listener’.
Take time out to momentarily remove yourself from the problem, find something to do that makes you feel good about yourself; it could be going to the movies, reading a book, meeting up with friends or some retail therapy - anything to take your mind of the issue.
During times of conflict you need to pay particular attention to you. Do your best, it is not always easy I know. Most of all when faced with conflict deal with it logically, calmly and rationally without losing control.